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SMARTHINKING Help
Need Help using SMARTHINKING?
- Once you log in, view the SMARTHINKING Student Handbook for all you need to know about navigating the website and using the service.
- The SMARTHINKING Technical Support team is available to assist you. First, check the information in the Customer Support section of the SMARTHINKING home page to answer any questions you have about using the service. If you still need help, contact SMARTHINKING customer support via e-mail at support@smarthinking.com or call 888.430.7429, ext. 1, Monday - Friday 8:00 AM - 6:00 PM EST.
- If you are a faculty / staff member, take a look at the SMARTHINKING Faculty Handbook. If you have question's for Westfield's SMARTHINKING Coordinators, please contact CIT via e-mail at cit@westfield.ma.edu or call 413.572.8130, Monday - Friday 8:30 AM - 4:30 PM EST.
- You can take an online survey about SMARTHINKING to help provide feedback about the service here.
- If you are experiencing problems when uploading an essay to the Essay Center, the upload tool does not accept files with a colon (':') in the file name. Change the name of the file and try again.