Frequently Asked Question

Assessments: Locked out of Assessment Before Submitting
Last Updated about a month ago

If you can, log back into your course as soon as you can. Go back into the assessment by clicking the Continue Assessment button. PLATO will automatically save your answers both periodically as you input them as well as when moving on to other problems. Only answers that were saved prior to the lock-out will remain.

If time has already expired, you may still be able to save or change answers and submit the quiz, but the instructor will see that your submission is late. The instructor also has the ability to auto-submit an assessment if time expires.

You should always contact your instructor immediately to let them know that you were kicked out. Some professors will grant additional time or submission attempts due to technical difficulties.

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