Frequently Asked Questions

Respondus LockDown Browser + Monitor

If you are experiencing issues with the LockDown Browser, the following link is a good place to start:

Re-installing Respondus LockDown Browser may also help alleviate various issues. The following are a few issues we've heard from students at WSU, for LockDown Browser and/or Monitor:

Feel free to check out the student introduction video on the following page:

For additional help, please contact Joe Axenroth (by phone, 413.572.5664; by e-mail,

 Last updated Tue, Jan 28 2014 12:00am

Please Wait!

Please wait... it will take a second!