Frequently Asked Question

If you are experiencing issues with the LockDown Browser/Monitor, be sure you have downloaded the WSU version of this software. 

Students can find instructions and the Practice Sample test in the Student Overview course on your Plato course list.

If you do not have a compatible computer or are having issues with the LockDown Browser, you can use the designated computer in the CARE Center at WSU, located on the second floor of the Ely Library, Room 230.

For additional help, please contact Joe Axenroth (by phone, 413.572.5664; by e-mail, jaxenroth@westfield.ma.edu).